Experientia is an international, independent, award-winning UX research and service design agency. We rethink how things operate and design cutting-edge solutions that align products and services with people’s behaviors, actions and aspirations, making them work better for those who use them.
From Insight to Innovation
Experientia is at the forefront of human-centered service and interaction design. We work with private and public organizations to create services that work better for customers, employees and society.
We develop an in-depth understanding of people’s behaviors, actions, pain points and aspirations in a given context to identify key decision-making moments.
We translate this insight into compelling solutions that improve the way people engage with products and services, increasing their sense of competence and having a positive effect on their decisions and behaviors.